In 2012, the City Consumer Protection Committee received 4,005 consumer complaints, which Banjie 3970, 14.0952 million yuan to restore economic losses for consumers. City Industry 12315 complaints 23350 Report Center received consumer complaints of 13.153 million yuan of economic losses for consumers to restore and receiving consumer report 5949 investigation and 5567.
Municipal Quality Supervision Bureau (consulting) 12,365 complaints center receiving consumer complaints Report 5099, 2.345 million yuan of economic losses for consumers to restore. Municipal Price Bureau 12358 Report platform handled a total of consumers report consulting 3074, dealt with 51 cases of infringement, refund consumers of 979,400 yuan. Report City Food and Drug Administration 96311 Center received consumer complaints 8743 investigation and medicines, medical devices 129 cases of illegal Forfeiture of more than 210 million. Tourism, health, inspection and quarantine, trade, construction, transportation and other departments have also done a lot of consumer rights in accordance with their respective responsibilities.
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