Medical apparatus and instruments such as complain case is less

In recent years, due to many of the cities have launched complaints hotline 12331, medical equipment, food pharmaceuticals market order is gradually improved, provides people with a good monitoring platform. Has, however, the reporter understands from the food and drug administration in urumqi, urumqi in 12331 but not too busy, even a little "cold", since "12331" after the commissioning of the urumqi, wiring to accept half a year since 92, only 20% of annual reported complaints.

Why complaints hotline in "cold"? The agency JiZhaChu staff analysis, unified platform has just set up soon, the public awareness degree is not high is the main cause of the hotline in case "cold". In addition, before the municipal, district (county) all have their own complaints hotline, just different complaint hotline number. He said, at present the system after a used 12331 complaints hotline, within the city limits, as long as health food and drug safety problems, people can dial the phone number, a complaint is more convenient.

"12331" hotline complaints, be responsible for accept the drugs, medical apparatus and instruments, health-care food and cosmetics, etc in the development, production, circulation, use complaints to report such illegal behavior. According to municipal food and drug administration, statistics, last year had dealt with 421 reports, complaints, investigation of 83 cases.